Frequently Asked Questions 

Product FAQ

Lo Secco is a Brut Nature Prosecco DOC from Veneto, Italy. Crafted with exquisite ingredients, zero sugar, and no additives, Lo Secco provides a refreshingly crisp taste.

Yes. Lo Secco contains 0g of sugar per 5 oz. serving, making it one of the most nutritionally-conscious, lightest sparkling wines available. Less sugar means less bloat, fewer headaches — and a better way to celebrate.

Lo Secco is 11% alcohol, standard for any Prosecco. That means we do not compromise on flavor or mouthfeel; you get a full-blown wine experience without the sugar bomb impact. You cannot have a non-alcoholic Prosecco; it is not permitted by the Italian winemaking authorities at the Denominazione di Origine Controllata (D.O.C.)

Yes. Lo Secco is 100% vegan and gluten-free — we do not use animal products or fining agents during production. Lo Secco contains no gluten and is safe for those with gluten sensitivities.

Shipping FAQ

Order payment processing and fulfillment are managed through a compliant third-party retailer.

We ship to most U.S. states where direct-to-consumer wine shipping is permitted. Some states may be restricted due to local alcohol laws.

Yes. All shipments containing alcohol require an adult signature (21+) upon delivery.

Carriers will not leave packages unattended — even with a signature on file.

We recommend shipping to a work address or setting up a UPS MyChoice account to direct the package to a nearby UPS Access Point.

Orders take up to 3 business days to process.

Delivery typically takes 1–5 business days, depending on location.

Once your shipping label is created, you’ll receive a tracking email.

We use major carriers, like UPS and FedEx. If your order is damaged in transit, please reach out to support@loseccoprosecco.com, and we’ll make it right.

Support FAQ

We want you to love Lo Secco. If something’s not right, please email support@loseccoprosecco.com with your order number and details, and we’ll take care of you.

Due to the nature of our product, all sales are final. That said, if your order arrives damaged or compromised, we’ll gladly send a replacement or offer a refund.

Other Questions?

Still curious about something? Drop us a note at support@loseccoprosecco.com. We’re here to help.